Privacy Policy

Introduction

Wayne Truck & Trailer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Contact us through our website, phone, or email
• Request service estimates or schedule appointments
• Apply for credit or financing
• Subscribe to our newsletter or communications
• Submit customer feedback or reviews

Business Information

For commercial customers, we may collect business-related information including:

• Company name and business contact information
• Fleet information and vehicle details
• Service history and maintenance records
• Billing and payment information

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our truck and trailer repair services
• Process service requests and schedule appointments
• Communicate with you about services, updates, and promotional offers
• Process payments and manage billing
• Improve our website and services
• Comply with legal obligations and industry regulations
• Protect against fraud and unauthorized activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our business
• With parts suppliers and manufacturers for warranty purposes
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records may be retained for warranty and regulatory compliance purposes.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Contact us with privacy-related questions or concerns

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if you disable cookies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: